Sustainability
New Start has a Corporate Social Responsibility & Code of Conduct Policy supported by our company’s Integrated Governance, Risk & Compliance Framework that includes corporate practices that support social, economic and environmental sustainability.
Our Managing Director, Daniel Phillips is a regular guest speaker at Corporate Events, member of Supply Nation, and is an advocate and advisor on Indigenous participation and engagement, and regularly volunteers his time to work with Indigenous communities on initiatives to support improved engagement, social, economic and employment outcomes.
New Start acknowledges each area has distinct environmental, cultural and community beliefs. In order to build strong relationships with the communities in which we work and live, we engage with schools, business networks, Indigenous community leaders and the general population to support and/or develop programs and initiatives that benefit each unique town.
New Start has unparalleled experience in supporting various Indigenous Enterprise and Opportunity agendas for our Clients.
Innovation
New Start aims to be the market leader in Innovation across our Service Divisions, where Innovation is one of New Start’s important Shared Values, incorporated into both current and future strategic planning.
New Start has invested heavily in unique, market-leading product, service and technology offerings to the diverse markets in which we operate and service.
Our Executive Leadership Team have established relationships with suppliers and market innovators, and are actively involved in R&D to ensure New Start’s products and service delivery models are contemporary, relevant and market-led in keeping pace with today’s fast-moving and continually evolving commercial landscape in which we operate.
Innovation at New Start is underpinned by a strong data culture. We use analytics from our field systems to:
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Identify trends and service bottlenecks
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Optimise cleaning frequencies and task design
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Improve safety behaviours
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Enhance workforce utilisation
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Support predictive and preventative maintenance
Continuous Improvement Through Data
We use advanced digital tools to streamline operations, enhance transparency, and ensure real-time visibility across all contracts.
Key innovations include:
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Client Asset Portal with live reporting
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Smart Scheduling & Workforce Management
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Compliance & Safety Automation
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Mobile Field Technology
Technology That Drives Performance
Technology works best when it’s paired with a well-supported and capable workforce. We invest in:
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Modern training methods, including video-based learning and on‑the‑job coaching
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Digital onboarding and induction
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Skills development programs that help our people grow and advance
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Tools that make work safer, easier, and more efficient